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Preview & Print


Steps (16) arrow_drop_up arrow_drop_down
Incorporate a new company  (4) expand_more expand_less
Register a Revenue Management Division (RMD) number  (1) expand_more expand_less
Register as a ASYCUDA user  (2) expand_more expand_less
Obtain approval to import product - Biosecurity  (2) expand_more expand_less
Biosecurity clearance  (1) expand_more expand_less
Register as an importer  (1) expand_more expand_less
Obtain customs clearance  (3) expand_more expand_less
Release cargo at Rarotonga International Airport  (2) expand_more expand_less

Pay terminal fee
(last modified: 29/07/2020)

Contact details

Entity in charge

Airline Agency

Airport Rd , Avarua District

Unit in charge

Handling Agent

Mon: 07:00 - 16:00
Tue: 07:00 - 16:00
Wed: 07:00 - 16:00
Thu: 07:00 - 16:00
Fri: 07:00 - 16:00

Person in charge

Cargo Supervisor

Expected results

Receipt - airfreight Receipt - airfreight


1. 01 - Libre deuda de patente
Air waybill (original)
2. 01 - Libre deuda de patente
Customs delivery order (original)


NZD expand_more expand_less
  • NZD Add Name Here

Cost detail

Estimate your cost

Import Terminal Fees
NZD 0 -
NZD  28.75
Cargo Administration Fee
Applies to all import port master air waybills processed
or  NZD 0 -
NZD  0.23 per kg
Storage General Cargo
$28.75 minimum
or  NZD 0 -
NZD  0.23 per kg
Storage Consolidated / Chilled & Valuable Cargo Fee
$28.75 Minimum
or  NZD 0 -
NZD  34.5 per piece
Bag Tag Customs Bond Fee
Handling of Customs held Baggage in bonded area
or  NZD 0 -
NZD  5.75 per kg
Loose Handling Fee Import
Import cargo requiring breaking down for delivery
Payment methods: cash, credit cards, Check
Each airline agencies have their own rates for their services. NOTE: The above charges are based on Air New Zealand Limited terminal fee information.

Time frame

Waiting time in queue: max  5mn
Attention at counter: min   5mn - max   10mn

Additional information

There are three handling agents in the Cook Islands, Air New Zealand Limited, Virgin Australia Airlines Pty Ltd and Jetstar Airways Pty Ltd. Air Rarotonga is in charge of cargos transported on Virgin Airlines and Jetstar Airways flight.
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